SAM PRIVACY POLICY

1. Our Commitment to Privacy

his Privacy Policy applies to all Software Services, applications, and websites offered by SAM. SAM respects the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protecting your privacy.

We do not sell or rent personally identifying information collected during your use of our website, applications, or any Software Services without your permission.

In accordance with this Privacy Policy or otherwise upon notification to you at the time of data collection or transfer, we may share your personally identifying information with a third party. You will always have the option of not permitting the transfer by not using the particular services for which the information is collected or shared.

2. The Information We Collect

At the time you register on our site or otherwise provide information to us, we may collect and store your name, email address, mailing address and other personally identifying information. The user information we collect is categorized as follows:

• Application information: Information that you provide to us through our website and other means. Examples include your email address, mailing address and phone number.
• Transaction and experience information: Information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses.

We need this information to provide services that you request and to let you know of additional services about which you might be interested. We also use this information to customize your experience using our website, applications, or Software Services.

We may ask you for personally identifying information at other times, such as if you enter into a promotion, post information, register for a forum, complete a survey or otherwise communicate with us. If you let us know that you want to receive information regarding a promotion or other service offered by a third party, you give us your permission to share your name and email address with the third party offering the promotion or other service.

In addition, we automatically gather general statistical information about our website and visitors, including (but not limited to) IP addresses, browsers, pages viewed, number of visitors, and services purchased. In doing so, we do not reference you by individual name, email address, home address or telephone number. We use this data in the aggregate to determine how much our visitors use parts of our site so that we may improve our site. We may provide this statistical information to third parties, but when we do so, we do not provide personally identifying information without your permission.

As part of our service, we use cookies and beacons to store and sometimes track information about you. Some features may be available only using cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. A beacon is a transparent image placed on our website to monitor the behavior of a visitor to our website. Generally, we use cookies to remind us who you are and enable us to access your account information, so you do not have to re-enter it. We use cookies and beacons to gather statistical information about site usage, research visiting patterns, target advertisements based on user interests, and track progress and participation in promotions and other services. Preferences and option configurations in your browser determine if and how cookies or beacons will be accepted. You can change those configurations on your computer. By changing your preferences, you can accept all cookies, be notified when cookies are sent, or reject all cookies. If you disable cookies, you may be required to enter your information more frequently, and certain features of our site may be unavailable. Disabling cookies will also prevent beacons from tracking your unique information when visiting our website.

SAM does not engage in the collection of personally identifiable information from users across third-party websites or third-party online services or applications, except as specified by you when you elect to register and log in to our site, via certain third-party sites or applications, such as Google+, Facebook or Twitter. Aside from the foregoing, we do not knowingly enable other parties to collect personally identifiable information about our users’ activities over time and across different sites, applications, or services. If your browser or similar mechanism gives our site a “do not track” signal, our site will make commercially reasonable attempts to honor your settings (although we still may deliver and use cookies and other tracking technologies for non-marketing purposes). However, we do not make any promises or guarantees about the effects of any “do not track” choice that you may make because: (a) such nuanced treatment is not necessarily available or effective for all browsers, mechanisms or tracking technologies, and our commercially reasonable attempts to honor your settings might not be effective to preclude tracking or behavioral advertising at all or over any particular period of time; (b) third parties may not honor your settings or our policies and may use cookies or other tracking technologies for behavioral advertising despite our commercially reasonable attempts to prevent them from doing so; and (c) tracking technologies, browsers and access devices may change from time to time and our commercially reasonable attempts might not be effective for each technology or across all platforms.

3. The Way We Use Information

We use your personally identifying information to improve our marketing and promotional efforts, statistically analyze usage, improve our content and product offerings, and customize our content, layout, and services.

We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as articles, targeted banners, new services, advertisements and promotions. You can opt out of receiving this information by so indicating in your registration or preferences file or otherwise notifying us in writing. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our services for you.

We may use your email address, mailing address and phone number to contact you regarding administrative notices and communications relevant to your use of our site, applications, and Software Services.

We may also use or disclose information to resolve disputes, investigate problems or enforce our Website User Agreement (Terms of Use). At times, we may review the status or activity of multiple users to do so. We may disclose or access information whenever we, in good faith, believe that the law so requires, or if we otherwise consider it necessary to do so to maintain service and improve our services.

We use your IP address to help diagnose problems with our server, manage our website and enhance our site based on the usage pattern data we receive.

4. Data Retention

SAM will retain Customer Data as required by applicable law. Upon deletion or cancellation of your account, we retain Customer Data unless you specifically request to purge the data at the point of cancellation. Unless you request to remove all of your data upon cancellation of your account, we retain your contact info to keep you informed of upcoming announcements and communications.

SAM may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period needed for SAM to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements. Under no circumstances does SAM sell your data for any reason.

5. Security

We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information.

To use some of our services, you may be required to set up a password-protected account or profile on our website. We recommend that you do not divulge your password to anyone. It is your responsibility to keep your password protected. Our personnel will never ask you for your password in an unsolicited phone call or email. Remember to sign out of your account, close your browser window and delete your temporary internet files when you have finished your session. This helps ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.

Whenever you voluntarily disclose personal information online, for example, on message boards or blogs, through email or in chat areas, that information can be collected and used by others.

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

6. International Users

We maintain information in the United States of America and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using our website and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction, and to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

7. California Residents: Your California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request from us certain information regarding the disclosure of certain categories of personal information to third parties for their direct marketing purposes within the immediately preceding calendar year. A company may also comply with the law by disclosing in its privacy notice that it provides consumers choice (opt-out or opt-in) regarding sharing personal information with third parties for those third parties’ direct marketing purposes (as we do), and information on how to exercise that choice.

8. Children Under 13

We have no way of distinguishing the age of individuals who access our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities or other applicable services.

9. Changes to Our Policy

Any changes to our Privacy Policy will be communicated through our website at least 30 days in advance of its effective date. Information collected before changes are made will be secured according to the previous Privacy Policy.

10. Your Consent

By using our website, you consent to the collection and use of this information in the manner described in this Privacy Policy. If you have questions regarding the contents of this policy document, please contact us at maketingsupport@sam.biz

 

(Updated: 4/12/2024)